Nine Doors has strict policies in place to guarantee the safety of all personal information and secure transactions. We adhere to the highest standards to protect and respect your privacy. This statement will explain our practices for gathering and disseminating information.
Note: We humbly ask that you periodically review our privacy policy so that you are always aware of any changes that may occur.
Nine Doors is committed to protecting and safeguarding your privacy.
This Privacy Policy describes the types of personal information collected and processed on the Nine Doors website, how this information is used to mutually benefit both parties, how the security of this data is ensured, and how you can access, modify, or delete your personal information at any time. The Policy also explains how you can object to the processing of your personal information, or to receiving communications about our products and services.
By using this website, you are giving your consent for us to use and disclose your personal information in accordance with our Privacy Policy. If you do not approve of this, please do not use the website. This Privacy Policy is included and must be followed in all aspects of our Terms of Service.
Terms and Conditions
1. Collection of Personally Identifiable Information (PII) And Other Information
Nine Doors collects basic information, such as your name, address, telephone number, date of birth, email address, descriptions of the items requested or purchased, language preference, the IP address and operating system of your computer, and the browser type and version being used, in order to ensure accurate service and facilitate your purchases or refunds.
We will not share your personal information with any third parties for any purpose.
We may use automated tracking to collect various kinds of data from your activity on our site. This information is used to conduct internal research on our users’ interests, demographics, and behaviour so that we can better serve and protect them. The data we collect is aggregated and can include your URL, the URL of the page you visit next, your browser information, and your IP address.
Credit Card, Debit Card and Banking Information
Nine Doors does not store information relating to Credit Cards, Debit Cards, or banking accounts, as all such data is directly transmitted to the relevant payment gateway provider, payment network, or bank.
2. Registration
In order to access the full range of features available on the site, you must create a free member account by completing an online registration form. This form may require you to input your name, email address, and a password.
It is important to keep your password secure and not share it with anyone else. If you think that your password has been exposed, it is essential to change it as soon as possible.
3. Technologies That Allow Us to Customize Your Experience on Nine Doors.
We use various technologies to collect information relating to your visit to our website, such as the Uniform Resource Locater (URL) that referred you to our website, Internet Protocol address, browser type, browser language, the date and time of your request, etc. This enables us to enhance and customize your experience on our website. For example, we may collect the Internet Protocol (IP) address identifying your computer or device and indicating your geographic region for statistical purposes. In some instances, we may use these technologies in combination with the personally identifiable information you provide on the website. These technologies may provide a variety of information such as whether you have visited Nine Doors before. They also may enable you to save your preferences. Each technology is explained below.
Cookies:
We use cookies to save your preferences as you surf our website. Cookies are small text files that are placed on your computer, phone, or other device when you visit Nine Doors. They are used to remember your preferences and other details such as items in your shopping cart.
Web beacons:
We also use web beacons to track your behaviour on our website. Web beacons are small electronic images that are usually invisible to the user, but which allow us to recognize a user’s browser when they visit a website or use an application. We may use web beacons to track and analyze online behaviour, including to count the number of people who have viewed and interacted with our website and advertisements.
Log files:
We use log files to track your visits to our website. Log files record information such as your Internet Protocol (IP) address, the browser type, the browser language, the date and time of your request, and the URL that referred you to our website. We use these log files to analyze trends, administer our website, and track user behaviour.
Social media pixels:
We may use social media pixels to track your behaviour on our website. Social media pixels are small strings of code that are used to collect information about your visit, such as which pages you view and how long you stayed on each page. This information helps us to better understand how our users interact with our website and how to improve our website for our users.
4. Use of Your Personal Information, Demographic and Profile Data
We use personal information to provide the services you request and to customize your experience. We may use your personal information to inform you about online and offline offers, products, services, and updates. We may also use your personal information to resolve disputes, troubleshoot problems, measure consumer interest in our products and services, help promote a safe service, collect money, detect and protect us against error, fraud and other criminal activity, and enforce our terms and conditions. If we use your personal information to market to you, we will provide you the ability to opt-out of such uses.
In an effort to provide the best products and services, we collect and analyze demographic and profile data related to user activity on our website.
We use your IP address to diagnose any issues with our server, manage our website, and obtain demographic data. Additionally, your IP address helps us to identify you.
We may occasionally invite you to participate in optional online surveys. These surveys may ask for your contact information and demographic data such as your zip code, age, or income level. This information helps us to customize your experience on our website, providing you with content that we believe you may be interested in, and displaying content according to your preferences.
5. How Do We Mutually Benefit from The Personal Information?
Marketing Emails
If you provide us with your email address, we may send you marketing emails such as newsletters, surveys, product information, event information, cosmetics tips, and promotions. If you no longer wish to receive these emails, you can either click on the ‘Unsubscribe’ link on the email or edit your information and preferences in the ‘Profile’ section for registered users.
Text Messages
If you have chosen to provide us with your mobile phone number, you may receive text message/SMS alerts with product and event information, cosmetic tips or promotions. Please be assured that we will never send you any unsolicited text messages. Nine Doors does not charge any fees for the text messages you receive from us. However, your mobile service provider may charge you for sending and/or receiving text messages, as well as any other applicable fees.
Telephone Call
If you have left your contact information (mobile or landline) on our website, you may receive calls with product/event info, cosmetics advice, or promotional offers.
Communications To Serve You
If you have decided to share your contact information with us, we may contact you via email, letter, or other means to provide you with service-related announcements, respond to your customer service requests or questions, or to confirm your registration. This type of communication is necessary to provide the highest level of customer service that Nine Doors offers its customers.
Customized Service
We may use the personal information you provide to give you a customized experience when using our website. This may include suggesting products that we think you may be interested in. We may also use your information to contact you through emails, text messages/SMS and phone calls to provide you with tailored information.
Special Events, Questionnaires and Surveys
Nine Doors periodically sponsors special events such as contests, promotions, or other offerings, questionnaires, and surveys. Any personal information you provide during these activities will be processed according to the specific rules of the event, questionnaire, or survey. We strongly advise that you review these rules before participating to ensure that your personal information is properly processed. If there are no specific rules present, the processing of personal information will be guided by this Privacy Policy and the purposes that it sets out.
Employment
We treat all personal information regarding employment matters as confidential. We use this information to evaluate potential employment opportunities and contact you regarding employment with us or our affiliates. We may retain your information for future recruitment opportunities unless you specifically tell us not to.
An “Affiliate” is a person or entity that is related to or associated with our company either directly or indirectly through one or more third parties.
6. Advertisements on Nine Doors
We use third-party advertising companies to show ads when you visit our website. These companies may collect data (not including your name, address, email address, or telephone number) about your visits to our website and other websites in order to provide advertisements about goods and services that may be of interest to you. We are not responsible for the collection of data from other websites or for any information you provide on those websites.
7. Links to Other Sites
Occasionally, we may make available a link to a third-party web site. These links will allow you to access a site outside of ours. We are not responsible for the privacy practices or content of such sites, nor any changes or updates that may apply to them. We do not endorse or promote the use or content of these sites. The links are only provided as a convenience.
8. Sharing of Personal Information
We may share your personal information with our other corporate entities and affiliates for the purpose of preventing identity theft, fraud, other illegal activities, and to facilitate joint services that you have requested. However, if you do not consent to the sharing of your personal information, please refrain from providing us with any information.
We may engage third-party companies and individuals to perform functions on our behalf in order to provide our services and to improve them. These third parties may be given access to personal information in order to fulfil their respective functions, but they may not use it for any other purpose other than on our behalf and in compliance with this Privacy Policy.
If you choose to consent to the sharing of your information with a third party such as an event or promotion co-sponsor, we will share your information with them. This information can be used by the third party according to their own policies and for their own purposes.
We may disclose personal information if it is legally required or in the good faith belief that such disclosure is reasonably necessary to comply with court orders, legal processes, protect the safety of our users or the general public, or enforce our Terms or Privacy Policy. We may also disclose personal information to third party rights owners or law enforcement offices in order to respond to claims that an advertisement, posting, or other content violates the rights of a third party.
9. Business Transfer
In the event of a merger, acquisition, or sale of assets, we and our affiliates may share or transfer some or all of your personal information with another business entity. The new entity will be required to adhere to this privacy policy with regards to your personal information.
10. Security Precautions
We have put in place reasonable measures to protect the personal information contained in our databases. Measures are in place to prevent unauthorized access and maintain appropriate use and accuracy. Furthermore, data that is transmitted in association with our online store is encrypted and is secured by SSL as per international standard IS/ISO/IEC 27001.
11. Transfer of Data to Other Countries
Nine Doors, our affiliates, and third parties who may receive your personal information, in accordance with this Privacy Policy, are required to honour the privacy representations made in the policy under applicable laws of the country in which the databases containing your personal information are located. In the event of data being transferred to any other country, the legal protections applicable to personal information in that country will apply.
12. Choice/Opt-Out
We give all users the option to opt out of receiving non-essential communications (such as promotional or marketing-related messages) from us or our partners after creating an If you want to remove your contact information from all Nine Doors lists and newsletters, please visit: https://www.ninedoors.in/unsubscribe.php
13. Policy Change
Our Privacy Policy may be updated from time to time. We will not reduce any of your rights under this Privacy Policy without your explicit consent. We will keep this page current and post any changes to the Privacy Policy on this page. If there are any major changes, we will notify you of them via email. We will also keep prior versions of this Privacy Policy in an archive for your review.
14. Your Comments
If you have any questions or comments regarding our privacy policies, please don’t hesitate to contact us at customercare@kamaayurveda.com. We are always open to feedback and look forward to hearing from you.
15. Our Rights
We may monitor areas of the portal and may disclose any Content, records, or electronic communication of any kind in order to meet the requirements of any applicable law, regulation, or government request, or to protect our rights or property, or those of our users, Sponsors, Providers, Licensors, or Merchants. We are not responsible for screening, editing, or monitoring the Content, however, if we are notified of any allegedly infringing, defamatory, damaging, illegal, or offensive Content, we may investigate and take action accordingly. We reserve the right to refuse to sell products to customers if it appears they intend to resell the products and may limit the quantities of products purchased by each customer. In addition, we may terminate or suspend access to all or part of the Site at any time without notice for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party Provider, Merchant, Sponsor, Licensor, service provider, or us.
16. Children
Nine Doors website is not designed for individuals under 18 years of age, and we do not collect any personal information from such individuals. Those under 18 may browse our website, but we ask that they refrain from providing any personal information. If we become aware that we have received personal information from someone under 18, we will immediately delete it from our records.
17. Your Consent
By using the Website and/or providing your information, you agree to the collection and use of your information as described in this Privacy Policy, including but not limited to allowing us to share your information in accordance with this policy.
If you feel any information, we have stored about you is incorrect or incomplete, please contact us right away at the above address. We will quickly make any necessary corrections.
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